Real World Usability Testing

You get a video of each participant’s screen and audio as they engage with your product (or prototype), and complete any tasks or questions you have defined.

This is a remote unmoderated usability testing service that requires zero code integrations and works at any product stage, on every major platform (iOS, Android, Web, Mac or Windows).

A test can last anywhere from 1 hour to weeks. Choose from our test templates, or we can help you design your custom test process, including any unique tasks & questions.

BetaTesting'd Usability Videos service is a "remote unmoderated" testing service. This means that tests are run remotely (out in the real world), rather than in-person. This allows you to test easier and faster than ever before.

Tests are "unmoderated" because testers complete the test process on their own. You simply design the test process, but do not moderate each individual test session live with each user.

You can test almost anything that can be captured on a device screen or using a device camera.

Our platform is unique because we can design test processes that are usually impossible with traditional user testing services. For example, you can design a test process that requires that users engage with your product over 1-week (rather than just one 10-min sitting like a normal user testing service). Note: Pricing is higher for more complex test processes.

For each test process that you want to collect on video, we suggest 3-5 tasks maximum, to allow testers to finish the test with quality feedback.

Each test process that you want to collect on video should be limited to ~10 minutes each. This makes it easier to tie a video to a specific task, and reduces technical issues (e.g. uploading a large video).

If you are running a more complex test, you can require that users submit multiple videos for different processes at different times (e.g. throughout the week). Note that test that require more than 1 test session are more expensive per tester (we will provide a quote/proposal).

Yes, we support native and web-based apps for iOS and Android, websites, and desktop (Mac & Windows) and offer the same full functionality for all platforms.

No, we require absolutely zero code changes and there is no SDK to implement.

We can integrate with TestFlight and Google Play beta testing processes (with magic sauce that makes it MUCH easier for you). For Android, we can distribute an APK directly if you prefer.

We recruit testers from the BetaTesting community (over 150,000 testers globally) and extended network, including partner market research firms and social networks with combined access to millions more participants.

Our tester community includes a wide variety of people accross every demographic and interest group. The one common thread is that our users love to test and help improve new technology products. We keep high quality testers in our community by providing rewards and incentives for great feedback.

Since our inception 4+ years ago, we've grown our tester community largely organically and through referrals from other testers, but also through marketing and tester outreach efforts.

Yes, we do!

Our community of users provides very high quality engagement. In addition, we have automated technology to detect and proactively notify participants about any low-quality test results (e.g. videos that are missing audio).

You also have the ability to reject any test submission that is not high quality. If we don't meet our guarantees, we'll recruit more testers for free or refund the difference.