Fintech & Payment Testing
Solve the unique challenges of innovative fintech products with a community of testing experts. Test with real people, with real transactions and ensure your financial products are trusted and work seamlessly all the time.
Target real world people in our pool of 400,000+ users based on demographics, devices, habits, lifestyle, payment instruments, services used, and more.
There is no substitute for testing with real data and real transactions when you absolutely need your product to work 100% of the time.
Need to collect data over days or weeks? No problem.
Find testers to complete real transactions with real accounts and payment methods
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Test apps that require a connection through Plaid or similar secure tools
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Use real payment instruments, or virtual credit cards, or test in a sandbox environment
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Collect UX feedback to understand if testers trust your product and 3rd party integrations
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Have testers complete real transactions in their daily life to allow you to fix technical challenges across all devices and product types
Test app onboarding and KYC, payments, transfers, and transaction processing.
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Get insights and feedback for complex fintech user journeys
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From identity verification to buying and selling cryptocurrency, our community has tested it all
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Test your KYC features, identity verification process, and other onboarding processes with a wide mix of users
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Test payment features within any app, such as ecommerce sites, P2P payment apps, and upgrading plans in a SaaS product
Get help designing your tests from our team of experts
We've run tests for hundreds of unique products - and can help you with every step of the process. Our team can help you build test templates and test workflows unique to your research needs, and manage the process from start to finish.
Fintech & Payments Case Studies and Examples:
ThreatFabric partnered with BetaTesting to collect device and behavioral data to power AI threat and fraud detection
BetaTesting recruited hundreds of participants for numerous tests designed to collect device and behavioral data to power next generation fraud detection.
Test platforms included Android, iOS, Desktop, and real-world phishing tests.
The data generated from the test provided validation and proved to be a springboard to continue to build out an advanced product suite.
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BetaTesting powered testing for Wysh Life & Health Insurance, designed to reimagine what life insurance could be.
Consumers were recruited in specific states that matched a variety of demographic and lifestyle targeting criteria.
Participants tested the insurance application process and support processes and provided feedback along the way.
Wysh issued $1B in coverage with an A- (Excellent) rating by AM Best, protected 15,000 lives, and was the "Winner Of FinovateFall 2023 Best Of Show
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h.way, a borderless digital bank that gives the Latino community fair opportunities, tested real-world money transfers
BetaTesting recruited participants spanning a wide range of demographics, with a focus on those with hispanic heritage with family overseas
Participants tested app functionality and completed real-life transactions to send money overseas.
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Foyer Savings, ran iterative testing for market research and collected app feedback from prospective and recent homebuyers
BetaTesting provided detailed targeting to recruit consumers across various segments (e.g. people searching for their first home and those that purchased a home within the last 18 months).
Participants completed surveys, usability videos, and simple beta tests to provide qualitative and quantitative testing and feedback.
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Fastback tested real-life purchases and product returns through its innovative app, providing instant refunds.
BetaTesting recruited participants who completed a real-world purchase for any product online through select major online retailers and coordinate a return through the Fastback app.
Testing spanned multiple weeks to allow participants to purchase a product, receive it, and coordinate a return.
Fastback conducted iterative testing to continually improve their product through multiple test cycles.
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A popular consumer fintech app tested their KYC processes, Plaid integrations, and purchases with real-world payment instruments.
BetaTesting recruited targeted participants matching specific demographic, device, and financial conditions.
Participants completed real purchases using their actual payment instruments over the course of weeks
Output included UX feedback, bug reporting, usability videos, and more.
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