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Instabug + BetaTesting Bug Testing

BetaTesting and Instabug have joined forces to make it easier than ever to recruit bug testers, execute tests, and get actionable results in as fast as one hour. BetaTesting gives you the power of 150,000 real-world beta testers for bug testing and User Experience feedback.

  • Connect BetaTesting + Instabug

  • We recruit bug testers

  • Collect bug reports and feedback (as fast as 1 hour)

Choose from two test types for Instabug customers

Instant Bug Test
Recruit targeted real-world testers and get bug reports and feedback within hours.

USD, One time fee

  • Results in about an hour
  • We recruit 10 targeted testers
  • Real-world manual testing
  • Wide array of devices, OSs
  • Custom test process
  • Exploratory or Functional testing
  • Bug reports & survey feedback
  • Quality results guaranteed
Beta Testing
In-depth beta testing and user experience feedback from targeted real-world users over 1-week test iterations.

USD, One time fee

  • In depth 1-week test
  • We recruit 50-150+ testers
  • Packages from $2,450 - $10,000+
  • Up to 4 test iterations
  • Project Manager
  • Tasks & Feedback Surveys
  • Tester communication
  • Quality results guaranteed

Sample Results

Take a sample test


  • Instabug Bug Reports

  • Survey Feedback

  • Raw Data Exports

Use Cases

Exploratory Bug Testing

Users explore your app on their own to discover and reports bugs.

Device & OS testing

Test with a mix or real-world devices and operating systems.

Iterative / Agile Testing

Recruit testers for each new app build.

Functional Bug Testing

Design custom tasks and test cases to test specific features.

Test Cases

Design functional test cases and collect bug reports.

Real-World Usage

Get real world usage on a mix of devices, OSs, and unique environments.

User Experience

Get a deep understanding of the user experience with organic engagement & feedback.

Battery Testing

Test your app’s battery consumption on real devices with real-world usage.

Multiple Users

Test interaction between users: Games, communication, sharing, etc.

Frequently asked questions

How do we connect Instabug and BetaTesting?

When creating your test on BetaTesting, you will receive instructions to create a Web Hook within Instabug that will send your bug report details to BetaTesting.

What are the benefits of connecting Instabug and BetaTesting?

By integrating Instabug and BetaTesting, you can quickly recruit beta testers for thorough bug testing and user experience feedback. You can choose between an Instant Bug Test and get results within hours, or run an in-depth beta test for 1 week or more.

What is the Instant Bug Test?

The Instant Bug Test allows you to recruit real-world bug testers to test your app and generate bug reports and feedback within hours. Your test can be Exploratory (users explore the app on their own to discover and report bugs on their own), Functional (driven by formal tasks and test-cases) or a mix thereof.

Do you provide a guarantee?

Yes, we do!

We guarantee the all users provide high quality engagement, feedback, and bug reports for any issues they encounter so you can be sure the results will be valuable. We typically even recruit extra users to ensure we meet and exceed our promises.

How does Beta Testing differ from the Instant Bug Test?

Our Beta Testing service provides for a more in-depth test process with 1-week test iterations. Users can test your app more organically over the course of 1-week or longer. This allows you to get more realistic and meaningful feedback. You can also design more unique and custom test processes (e.g. read the news each morning, interact with other users, play a multiplayer game at the same time, etc).

Can we customize our test process?

Yes, you can design your own set of tasks, questions, and formal test cases.

Do we need to design our own test?

No, if you’d like, you can use our Exploratory Bug Testing template which requires absolutely zero setup of the test design process. Users will explore your app on their own to discover and report bugs they encounter.

What are the deliverables?

For the Instant Bug Test, you’ll receive targeted testers, real engagement, formal bug reports through Instabug, and feedback survey completions through BetaTesting.

Beta testing: Targeted tester recruiting, bug reporting, multiple feedback surveys during the week. With our Beta Testing service, we’ll recruit targeted testers, and you’ll get quality engagement, feedback, and bug reports as users follow any tasks that you have defined. You can create multiple sets of tasks and feedback surveys to be distributed during the test. You can also interact and communicate with participants during the test.

How quickly will we get results?

With our Instant Bug Test, once we start the test, we’ll begin to recruit users immediately you’ll get bug reports and completed surveys as fast as 1 hour. Usually the entire test is completed within several hours.

Note that your company must be approved for self service test submission. We will manually review your company’s first several tests, which can take 3-24 hours. Once you have a clear understanding of how to design bug tests using our tool, we’ll activate your account for completely self-service submissions.

Can we target a specific device or operating system version?

At the launch of the Instant Bug Test, we’re allowing for some customization of operating system versions and device types (e.g. Most popular, older phones, etc). Shortly, we’ll be launching the ability for full customization of the operating system versions, device manufacturers, device models, and more. What’s better, these are not lab-based devices or even cloud devices. These are real world users that own and use these devices every day.

Who are the testers?

Since our inception over 5 years ago we’ve built a community of over 150,000 testers all around the world that use BetaTesting to discover and test products. Our users span a wide variety of devices, demographics, interests and abilities and include corporate professionals, stay at home moms/dads, students, gamers, and everything in between.

How can we target testers?

You can provide refined targeting requirements and customize each demographic targeting criteria (e.g. age, gender, education, income, etc). You can also use a screening survey for custom targeting requirements and only accept users that answer questions in a certain way.

We’ve helped over 1,500 companies launch better products.