Compare Plan Capabilities & Features
The Recruit and Essential plans can be purchased directly through our website. Get in touch to discuss your needs and get a quote/proposal for the Pro or Enterprise plans.
| Test Types | Project (one-time credits package) | Subscription | Enterprise |
|---|---|---|---|
| Single Session Beta Test |  |
|
|
| Bug Hunt | |
|
|
| Usability video | |
|
|
| Market Research surveys | |
|
|
| Multi-Day / Multi-Week Beta Test | |
|
|
| Field Testing/ In-Home Usage Testing (IHUT) | |
|
|
| Collect data for AI models | |
|
|
| Live Group / Load Testing | |
|
|
| Real World QA | |
|
|
| Game Playtesting & multiplayer | |
|
|
| Fintech & Payments Testing | |
||
| Children's Product Testing | |
|
|
| Moderated User Interview | |
|
|
| Account Features | Project (one-time credits package) | Subscription | Enterprise |
|---|---|---|---|
| Max testers at one time across active tests | Unlimited | Unlimited | Unlimited |
| Tests at the same time | Unlimited | Unlimited | Unlimited |
| Admin accounts | Unlimited | Unlimited | Unlimited |
| Max test duration | Unlimited | Unlimited | Unlimited |
| Tester Recruiting | Project (one-time credits package) | Subscription | Enterprise |
|---|---|---|---|
| Invite from BetaTesting panel | |
|
|
| Re-invite past testers | |
|
|
| Invite your own users / customers | |
|
|
| Invite via URL | |
|
|
| Invite via email | |
|
| Screening | Project (one-time credits package) | Subscription | Enterprise |
|---|---|---|---|
| Screening surveys | |
|
|
| Automatic acceptance | |
|
|
| Manually review & accept specific testers | |
|
|
| Custom NDA, terms & digital signatures | |
|
|
| File upload support | |
|
|
| Collect emails for closed betas | |
|
|
| Feedback Types & Deliverables | Project (one-time credits package) | Subscription | Enterprise |
|---|---|---|---|
| Tasks | |
|
|
| Surveys | |
|
|
| Bug reports & bug dashboard | |
|
|
| Usability Videos | |
|
|
| Messaging | |
|
|
| Product engagement & data collection | |
|
|
| Tester Management | Project (one-time credits package) | Subscription | Enterprise |
|---|---|---|---|
| Build a tester community | (BetaTesting Panel only) |
(Panel + Your Own Users/Employees) |
(Panel + Your Own Users/Employees) |
| Tag & segment testers | |
|
|
| Only pay for completed testers | |
|
|
| Bulk messaging | |
|
|
| One-to-one messaging | |
|
|
| Automated scoring | |
|
|
| Automated due-date reminders | |
|
|
| Customize incentives offered to testers | Get in touch to add this feature |
|
|
| Remove testers | |
|
|
| Reporting | Project (one-time credits package) | Subscription | Enterprise |
|---|---|---|---|
| Automated AI analysis (summarization, key phrases, sentiment, word clouds, etc) | |
|
|
| Video transcription | |
|
|
| Filter feedback (by demographics, device, etc) | |
|
|
| Search across feedback | |
|
|
| View feedback online in real-time | |
|
|
| Export to spreadsheet | |
|
|
| Export to PDF | |
|
|
| Download videos & media to one zip file | |
|
|
| Highlight important feedback | |
|
|
| Hide specific feedback | |
|
|
| Support & Professional Services | Project (one-time credits package) | Subscription | Enterprise |
|---|---|---|---|
| Support channel | 24-hour email or chat response | Expedited email/chat support, book calls with support or account manager | Expedited email/chat support, book calls with support or account manager |
| Submit tests for review | |
|
|
| Dedicated customer success manager | |
|
|
| Test design help | |
|
|
| Test management | additional cost | additional cost | |
| Manual bug triage | additional cost | additional cost | |
| Shipping packages | ~5K / project | ~5K / project | |
| Feedback Analysis & Recommendations (consulting) | additional cost | additional cost |
| Security & Privacy | Project (one-time credits package) | Subscription | Enterprise |
|---|---|---|---|
| SOC 2, Type 2 Audited | |
|
|
| NDA/terms distribution | |
|
|
| Closed / Private Testing | |
|
|
| Encrypted transmission via SSL | |
|
|
| Data center security (SOC2, FedRAMP, IOS, etc) | |
|
|
| Payment PCI compliance | |
|
|
| GDPR data rights | |
|
|
| Security reviews | for orders > 10K |
|
| Pricing | Project (one-time credits package) | Subscription | Enterprise |
|---|---|---|---|
| Pricing | From $23 - $39 / credit (based on volume) | Save 15-30% with subscription | Starting at 20K annually |
| Incentives to testers | Standardized, included in credit pricing | Customizable (get in touch to add this feature) | Customizable |
| Volume discounts | |
|
|
| Negotiable contract | |
|