Extend your team with expert-led professional services
Our team can handle any challenge. Get help on a per-test basis or through ongoing management from our team.
Run QA and bug tests that are impossible with other testing services. Recruit real-world testers with real devices and run manual exploratory and functional tests that span multiple sessions over days or weeks.
BetaTesting gives you the power to connect with real people to conduct QA and bug testing for any type of user journey in the real world - even those that last days or weeks.
We don't provide 'crowdsourced' testers - We connect you with real users that match your target audience. Target on device details, demographics (age, gender, income, location, etc), lifestyle, interests, and anything else using custom screening surveys.
Meet our communityCollect bug reports and manage your bugs in our easy-to-use system. Or integrate with Jira to auto-push your bugs. You’ll get videos and screenshots, and can customize your bug reporting form.
Get in touchOur flexible platform supports functional testing (test case scripts), exploratory testing, (testers explore and find bugs on their own), and organic testing with engagement over hours, days or weeks.
Target your ideal audience through a wide variety of recruiting and screening tools. Recruit testers for a single test, or build a community to engage any time for on-demand testing - QA, UX, UI, moderated interviews, and more. Customize your tester onboarding process (e.g. custom profile fields and bug forms), apply tags to segment testers into cohorts, and track tester status and quality ratings over time.
Target testers through BetaTesting and build a beta testing community to re-engage any time. Our community includes 350,000+ testers, with millions more available through market research partners.
Our team can handle any challenge. Get help on a per-test basis or through ongoing management from our team.
The easy way to recruit testers & get feedback on demand.
Robust testing and user research for teams building winning products and new features.
You're in control, and 100% goes directly to each participant. Here are some common rewards based on test requirements and the country you're targeting.
Standard Test Types | Recruit | Professional |
---|---|---|
Product Usage + Survey | ||
Usability video | ||
Market Research surveys | ||
Moderated user interview | ||
Bug hunt |
Professional Test Types | Recruit | Professional |
---|---|---|
Multi-Day / Multi-Week Study (Longitudinal, Journal, etc) | ||
Field Testing/ In-Home Usage Testing (IHUT) | ||
AI Training & Real-World Data | ||
Live Group / Load Testing | ||
Real World QA | ||
Children's Product Testing | ||
Fintech & Payments Testing | ||
Game Playtesting |
Account Features | Recruit | Professional |
---|---|---|
Max testers at one time across active tests | 50 | Unlimited |
Tests at the same time | 2 | Unlimited |
Admin accounts | Unlimited | Unlimited |
Max test duration | Single-session tests (10-60 minutes per tester in one sitting) | Unlimited |
Tester Recruiting | Recruit | Professional |
---|---|---|
Invite from BetaTesting panel | ||
Re-invite past testers | ||
Invite your own users / customers | ||
Invite via URL | ||
Invite via email |
Screening | Recruit | Professional |
---|---|---|
Screening surveys | ||
Automatic acceptance | ||
Manually review & accept specific testers | Only for Moderated Interviews | |
Custom NDA, terms & digital signatures | ||
File upload support | ||
Collect emails for closed betas |
Feedback Types & Deliverables | Recruit | Professional |
---|---|---|
Tasks | ||
Surveys | ||
Usability Videos | ||
Messaging | ||
Bug reports & bug dashboard | ||
Product engagement & data collection |
Tester Management | Recruit | Professional |
---|---|---|
Build a tester community | ||
Incentive distribution | ||
Tag & segment testers | ||
Only pay for completed testers | ||
Remove testers | ||
Bulk messaging | ||
One-to-one messaging | ||
Automated scoring | ||
Automated due-date reminders |
Reporting | Recruit | Professional |
---|---|---|
Automated AI analysis (summarization, key phrases, sentiment, word clouds, etc) | ||
Video transcription | ||
Filter feedback (by demographics, device, etc) | ||
Search across feedback | ||
View feedback online in real-time | ||
Export to spreadsheet | ||
Export to PDF | ||
Download videos & media to one zip file | ||
Highlight important feedback | ||
Hide specific feedback |
Support & Professional Services | Recruit | Professional |
---|---|---|
Expedited Email support | 24-hour response | Expedited |
Submit tests for review | ||
Dedicated customer success manager | ||
Test design help | ||
Test management | additional cost | |
Manual bug triage | additional cost | |
Shipping packages | ~5K / project | |
Feedback Analysis & Recommendations (consulting) | additional cost |
Security & Privacy | Recruit | Professional |
---|---|---|
Encrypted transmission via SSL | ||
Data center security (SOC2, FedRAMP, IOS, etc) | ||
Custom NDA/terms distribution | ||
Payment PCI compliance | ||
GDPR data rights | ||
Security reviews |
Pricing | Recruit | Professional |
---|---|---|
Platform | $0 / month | Get in touch (average budget 10K-100K) |
Incentive fees | 35% | 4% |
A test is a project with multiple participants. For each test, you define the recruiting criteria, instructions, and feedback process. For example, a beta test with 50 people would be 1 "test". A Moderated User Interview project in which you interview 5 participants over 1 week would be 1 "Test".
Tester rewards are incentives that you provide to testers for testing and providing quality feedback.
Our platform automates the process of distributing rewards on your behalf. You pay us for the reward costs then we coordinate payment to the testers along with a small service fee.
For each test, you can choose the reward amounts to offer to participants, based on your test needs (time required, target audience, test duration, etc). See the Cost Calculator provided on this page above for guidance, and we also provide recommendations within our platform.
Reward payments are not including in our pricing. For each test, you choose the rewards and we coordinate payment to the testers along with a small service fee.
We charge a service fee based on the cost of rewards paid to participants. For the Recruit plan, the service fee is 35%.
We charge your credit card upon completion of each test based on the tester rewards you actually pay out. You never pay for testers that don't finish your test, and you have the opportunity to review and approve testers for payment.
For our subscriptions, you would pay for the annual costs upon activating the subscription.
Yes, our Recruit plan has no commitment or obligations. Annual plans are paid up-front, so we do not provide a credit for cancellation.
With our Professional plan, you can choose to pay by invoice rather than by credit card. With any plan, receipts for your paid invoices (for example, for subscription fees or incentive costs) are always available at any time through our platform.
Yes, if you are recruiting testers from our panel. If you are inviting your own users, employees, or customers to test, then incentives are not required.
Participants in our community are real-world people that are dedicating their time and efforts to provide valuable feedback to help you improve your product. Our users on average receive only 1-2 invites to test a product per month, and they spend a lot of time providing high quality feedback. Providing fair rewards leads to higher quality feedback, faster data, and lower dropoff rates.
Our community is made of >400,000 real world consumers and professionals from all over the world. More than 50% are from the United States, with other large populations in Canada, UK, Australia, Europe, and throughout the rest of the world.
The vast majority of our audience have signed up organically through referrals from friends and colleagues. Most users are excited about the idea of playing a small role in helping to improve and build the best new products of tomorrow. They span every demographic, lifestyle, and interest group, and we provide a wide variety of targeting criteria so you can reach your target audience.
We built BetaTesting to raise the bar for tester and feedback quality. Our platform is designed with quality in mind from start to finish.
We maintain a high quality pool of participants by constantly vetting and rating users based on their participation. This includes AI analysis of feedback and automated scoring per-tester, in addition to manual ratings from our customers and customer success team.
During the recruiting phase, we don't immediately post your test publicly so the first person that clicks can join. Instead, we have a proprietary invite process that sends private invites to quality participants that best match your target audience. This allows us to better control quality and ensure the best users get access to participate in your test.
A small sample of the great products we’ve had the pleasure of working with
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